Frequently Asked Questions & Sizing Guide

A: All products are made in China.

A: At the time, we only have an online store.

A: All orders are dispatched from Sydney Australia and the carried by Australia Post

A: A notification with a tracking no. will be sent to your email automatically once your order has been dispatched.

A: We want you to feel good about shopping with Tutu du Monde. If something’s not right—whether it’s the size, colour, or just not what you expected—you’re welcome to return it for an exchange or a refund. Please Contact Us before returning the items and we do not accept returns or exchanges on sale items.

Please refer to our ‘Exchange and Refund’ policies for further information.

A: If you ever have a question about the availability of a sold out product, please send us a message at Contact Us or email to boojaboojabee@gmail.com

A: If the size you're after or is not displayed on our website, it means that it is unfortunately sold out. You're welcome to contact us, and we’ll check if the item will be restocked or suggest a similar style that suits your needs

A: Every pre-order item will be titled with estimated shipping days for the order. You will receive a dispatch notification once your pre-order has been shipped.